AccessoEdit does not offer returns, exchanges, or refunds for change of mind or size-related issues.- At AccessoEdit, each product is carefully inspected and securely packaged before dispatch. As our products fall under the fashion and jewellery category, we follow a strict no-return and no-refund policy, except in limited circumstances outlined below.

We do not offer returns, exchanges, or refunds in case of change of mind, personal preference, or size-related issues. Customers are requested to review product details carefully before placing an order.- No Return / No Exchange / No Refund Policy

AccessoEdit does not offer returns, exchanges, or refunds for the following reasons:

• Change of mind after placing an order
• Personal preference
• Size or fit issues
• Incorrect selection made by the customer
• Minor variations in color or appearance due to lighting, photography, or screen resolution

Once an order is successfully placed, it cannot be cancelled, modified, or reversed under any circumstances.

Customers are strongly advised to review all product descriptions, specifications, images, and sizing details carefully before making a purchase.

Once an order is placed, it cannot be cancelled under any circumstances.

Q: When Is an Exchange or Refund Allowed?

An exchange or refund will be considered only if the mistake is from our end, including:

The product received is damaged during transit

The package is tampered with

The incorrect product has been delivered

All such cases must be supported with proper and valid proof provided by the customer.

Mandatory Unboxing Video (Very Important)

To raise any claim for damage, defect, or wrong product:

A clear and continuous unboxing video is compulsory

The video must begin before opening the sealed package

The shipping label showing name and address must be clearly visible

The invoice/bill should be shown in the video

The video must be:

Unedited

Unfiltered

Without cuts, pauses, or transitions

❗ Claims without a valid unboxing video will not be accepted under any condition

Eligible Cases for Exchange or Refund

An exchange or refund will be considered only in cases where the error is directly attributable to AccessoEdit, including:

• Product received is damaged during transit
• Package is received in a tampered condition
• Incorrect product has been delivered

All claims are subject to verification and approval by our quality control team.

Mandatory Unboxing Video Requirement

To ensure transparency and prevent fraudulent claims, a clear and continuous unboxing video is mandatory for all damage, defect, or incorrect product claims.

The unboxing video must:

• Begin before opening the sealed package
• Clearly show the shipping label with the customer’s name and address
• Display the invoice/bill
• Be continuous, unedited, and unfiltered
• Contain no cuts, pauses, transitions, or overlays

❗ Claims submitted without a valid unboxing video will be strictly rejected. No exceptions will be made.

Time Limit for Raising a Claim

The unboxing video and complaint must be shared within 24 hours of receiving the order

Any claim raised after 24 hours of delivery will be automatically rejected

AccessoEdit will not be responsible for delayed reporting

Claim Reporting Timeline

• All claims must be reported within 24 hours of delivery
• The unboxing video and complaint must be submitted within this timeframe
• Claims raised after 24 hours will not be entertained
• AccessoEdit shall not be liable for delayed reporting under any circumstances

Exchange Process

Once a claim is received, the product will undergo quality verification by our team

The product must be returned with:

All original tags intact

No signs of wear, use, or damage caused after delivery

Exchanges will be processed only after inspection approval

Exchange is subject to product availability

If the product is unavailable, the customer may:

Wait for restocking, or

Opt for a refund of the product value only

Exchange Procedure

• All approved claims undergo a quality inspection process
• The product must be returned:
• With all original tags intact
• In unused, unworn, and original condition
• Exchange approval is subject to inspection clearance
• Exchange requests are subject to product availability

If the product is unavailable, customers may:

• Opt to wait for restocking, or
• Choose a refund of the product value only

Refund Conditions

Refunds are applicable only for approved cases of damage or incorrect delivery

Only the product amount will be refunded

Shipping charges are strictly non-refundable

Refunds will be initiated only after successful verification

Refund Terms

• Refunds are applicable only for approved cases
• Only the product value will be refunded
• Shipping, handling, and COD charges (if any) are non-refundable
• Refunds will be initiated only after successful verification and product receipt

Cases Where Refunds or Cancellations Will NOT Be Provided

While the order is in transit

If the reason is delay in delivery (courier delays are beyond our control)

If the order has been processed correctly

In case of size-related issues

For change of mind after placing the order

Contact Information

For support or to submit your proof, please contact us at:

📧 Email: support@accessoedit.com

Non-Refundable & Non-Cancellable Situations

Refunds, exchanges, or cancellations will not be provided in the following cases:

• Order is in transit
• Delay caused by courier or logistics partners
• Order has been correctly processed and shipped
• Size or fit related concerns
• Customer dissatisfaction unrelated to product defect
• Change of mind after order placement

Contact Information

For assistance or to submit valid proof, please contact:

📧 Email: support@accessoedit.com